IMPORTANT MESSAGE ABOUT COUNTERFEIT RUSK® MIRACURL® STYLERS
RUSK® MIRACURL® STYLER
The RUSK® MiraCurl® styler was developed by Conair Corporation and utilizes a significant investment of time, effort and money.
This innovative product is based on patented technology and a proprietary design, which allows professional stylists to automatically
create one perfect curl after another -consistently, effortlessly, safely.
WE CARE ABOUT YOUR SAFETY
Conair Corporation has obtained worldwide patents and trademarks* for the MiraCurl® styler and is serious about enforcing its rights
against sellers, importers and makers of counterfeit and imitation goods. Conair and RUSK® care deeply about the safety of salon
professionals and their clients. We conduct rigorous testing to ensure the safety and integrity of our products. Poor-quality imitations
and counterfeit electrical hair appliances have exhibited significant defects that can cause serious harm to users and/or damage to their
businesses or other property.
Conair is actively working with local, federal and international law enforcement, as well as Australian and foreign customs officials,
to stop the sale and manufacture of counterfeit and imitation goods. The Company’s goal is to protect its brands, products and
customers. All legitimate RUSK® MiraCurl® stylers are protected by granted and/or pending patents as well as registered trademarks.
Please be sure to purchase the RUSK® MiraCurl® styler from a trusted retailer or distributor to ensure product performance and
satisfaction as well as your safe use.
*PATENTS include Australian Patents 348730 and 351553 and New Zealand Patent 417455. Additional Australia patent rights are pending. Babyliss®, BabylissPro®, MiraCurl® and
RUSK® are trademarks of Conair Corporation. ©2014 Conair Corporation. All rights reserved.
If you have seen counterfeit goods or have encountered a counterfeit or product of inferior quality that looks suspicious, please
contact us on:
Email ruskaustralia@conair.com
Call 1800 126 806 (Australia) or
Call 0800 003 618 (New Zealand).
HOW TO SPOT A COUNTERFEIT
1.
Colour - The professional RUSK® MiraCurl® styler is only available in the following colours:
Black
Metallic charcoal finish with purple highlights
Pink - limited stock, only sold through Hairhouse Warehouse
Blue - limited stock, only sold through Price Attack
2.
Plug - The professional RUSK® MiraCurl® styler sold in Australia and New Zealand s has an Australian SAA plug. Any styler
sold in Australia or New Zealand containing a non-Australian SAA plug with a separate adaptor is not a genuine product. Any
product advertised as dual voltage, is not genuine.
3.
Packaging - Damaged, faded or missing packaging are often signs of counterfeit goods. Also, look for misspelled words, odd
markings, missing manuals and/or warranty documentation.
4.
Distributor - The professional RUSK® MiraCurl® styler is sold only through reputable RUSK® approved wholesalers and salons
listed on our website at www.rusk.com.au.
5.
Websites - Beware of websites containing domain names using our trademark name, MiraCurl®, in combination with words
such as cheap, discount, outlet, bargain, buy, 4sale, sold, shop, a country name and any other extraneous wording. These are
all illegal sites that intend to deceive consumers. The official website for the professional RUSK® MiraCurl° styler is
www.rusk.com.au or www.rusk.co.nz.
Also beware of eBay stores selling different brands and versions of the MiraCurl°.
6.
Price - If the price looks too good to be true, then it probably is. In Australia, the RUSK® MiraCurl® is around $199. In New
Zealand, the RUSK MiraCurl® is around $275.
7.
Shipping - The professional RUSK® MiraCurl® styler is only shipped from within Australia, nowhere else. Items shipped from
Asia, the US and some locations within Australia may also be fake or counterfeit
WHAT TO DO IF YOU’VE BOUGHT A COUNTERFEIT OR IMITATION
1. Contact the seller for a complete refund
2. Call your credit card company and request a chargeback to the seller
3. Report your purchase to RUSK®/Conair Professional.
WHAT WE ARE DOING
Conair and its subsidiaries and affiliates worldwide are actively working with local, federal and international law enforcement, as
well as Australian and foreign customs officials, to stop the sale of counterfeit and imitation goods. We have already removed
hundreds of illegal websites and listings of counterfeit goods from online auction and marketplace sites such as Amazon, eBay,
AliBaba and TaoBao, to name a few. We actively conduct investigations, raids and seizures globally to remove dangerous
counterfeit goods from the market. We want you to be safe and buy only authentic goods. We guarantee the performance of our
professional RUSK® MiraCurl® styler and are proud to partner with distributors that support our efforts to ensure the legitimacy,
quality and safety of our goods.
As at April 2014